Trusted Beauty Refund & Return Policy
Satisfaction Guaranteed. If you're unhappy with your purchase for any reason, we will refund, replace or credit your order within 15 days of purchase. NO QUESTIONS ASKED*. *Limitations to our Satisfaction Guarantee are as follows:.
- Items must be returned to us within 15 days of purchase.
- Items must be returned to us before we will replace, refund or credit your
order.
- Items must be returned at customers cost.
- Exchange items can only be exchanged once per order.
EXCHANGES
We're happy to exchange any item in your order if exchanged within 15 days of
receipt of order. We allow only one exchange per order. The customer must return
the exchanged product at the customers expense. We will ship the exchanged item
at at no additional cost. WE DO NOT ALLOW EXCHANGES FOR INTERNATIONAL ORDERS.
DEFECTIVE ITEMS
When you receive your order, please check to make sure your item(s) are working
and have not been damaged during shipping. If you find an item to be defective
or damaged, give us a call and we'll have the package picked up at our cost.
We're happy to refund or replace your order at our cost.
Please ship any return items to:
Trusted Beauty
3808 N Sullivan Rd. Bld 13D
Spokane Valley, WA 99216
REFUNDS & RETURNS Satisfaction Guaranteed. If you're unhappy with your purchase for any reason, we will refund, replace or credit your order within 15 days of purchase. NO QUESTIONS ASKED*. After 15 days, we will not accept returns and refunds will be issued only in the case of fraud or if there was an error on our part. Restocking fees may apply.
Please ship any return items to:
Trusted Beauty
3808 N Sullivan Rd. Bld 13D
Spokane Valley, WA 99216
REFUSED DELIVERY, INCORRECT ADDRESS or FAILURE TO BE AVAILABLE FOR DELIVERY Any customer who refuses delivery of an item they ordered is responsible for the shipping cost of the order and $4.00 handling fee. The cost of shipping and handling fee will be subtracted from the refunded amount with ANY REFUSED SHIPMENT.
Customers who provide an incorrect shipping addresses are responsible for the shipping cost of the order. Refunds for the returned order will be issued AFTER the order is received in our warehouse. Shipping costs will not be refunded.
Customers who are not available to receive a shipment responsible for the shipping cost of the order. Refunds for the returned order will be issued AFTER the order is received in our warehouse. Shipping costs will not be refunded.
Please ship any return items to:
Trusted Beauty
3808 N Sullivan Rd. Bld 13D
Spokane Valley, WA 99216
SUBSTITUTIONS Satisfaction Guaranteed. If you're unhappy with your purchase for any reason, we will refund, replace or credit your order within 15 days of purchase. NO QUESTIONS ASKED. After 15 days, if you'd like to return an item for a similar item of the same value, this can be done as long as the item is returned to us UNOPENED and UNUSED. Once we've received the returned item we will ship the substitute item to you. Please note: The customer is responsible for the shipping cost to ship the the substitute item.
Please ship any return items to:
Trusted Beauty
3808 N Sullivan Rd. Bld 13D
Spokane Valley, WA 99216
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